No. All work can be completed without entering your home. USI Services employees will not ask or need to enter your premises.
The installation usually takes about 15 minutes, however if the meter box setting requires any additional work – the installation time would be extended accordingly.
Between the hours of 8 AM and 5 PM.
No. Prior to replacing your meter, the USI Services employee will knock on the door to let you know that they will be installing the new meter. You do not have to be home for the replacement to occur.
All USI Services installers wear distinctive green vests and carry USI Services badges. Their vehicles will display the name USI and all workers will be identifiable with green safety jackets.
Our 1-888-709-9944 number is on the employee's badges. Please feel free to verify their employment by calling this toll free number. Additionally, you can call the City of Peoria Customer Service at 623-773-7160 if you have any questions or concerns.
No preparation is necessary.
When installation is completed – a card will be left for you with follow-up hints. Please see this card and follow the directions.
While we will try to minimize any inconvenience to residents, this equipment installation is required on most homes in the city. This upgrade is an on-going effort by the City of Peoria to improve the water delivery system and expand the City's automated meter reading program. The installation time is expected to be minimal. Thank you in advance.
If you have any questions or concerns, please feel free to contact City of Peoria Customer Service at 623-773-7160.